Privacy policy

Fidelis Sustainability Distribution, LLC (FSD) is committed to protecting your privacy. This Privacy Statement explains data collection and use practices of this FSD web site (the “Site”); it does not apply to other online or offline FSD sites, products or services. By visiting the Site, you are consenting to the information collection and use practices described in this Privacy Statement. Other FSD services with links from this web site have their own privacy statements, which can be viewed by clicking on their links.

Collection of your Personal Information

You can visit FSD’s web site to read information regarding our products, services, and various other topics without telling us who you are and without revealing any personal information. We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out your request(s). The personal information we collect may include your name, title, company or organization name, work e-mail  or other e-mail, work phone, work or home address, information about your job function, information about your company, and credit card information.

The Site will also collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you gain access to the Internet; the date and time you visit the Site; the pages that you view while at the Site and the  Internet address of the web site from which you linked directly to our Site. This information is used to help improve the Site, improve our marketing efforts, analyze trends, and administer the Site.

Use of your Personal Information

The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.

In support of these uses, FSD may use personal information to provide you with more effective customer service, to improve the Site, improve any related FSD products or services. It will also use it to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. In order to offer you a more consistent experience in your interactions with FSD, information collected by FSD may be combined with information collected by other FSD services.

We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other FSD products and services, or share information with FSD partners or affiliates so they may send you information about their products and services.

We may merge Site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of the Site, with your approval, we will combine Site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and will not merge your personal information with Site-visitation data.

FSD occasionally hires other companies to provide limited services on our behalf, such as web Site hosting, packaging, and sending information about our products, special offers, and other new services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

FSD may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on FSD or the Site; (b) protect and defend the rights or property of FSD and our family of web sites; or (c) act in urgent circumstances to protect the personal safety of FSD employees or agents, users of FSD products or services, or members of the public.

Control of your Personal Information

Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of FSD and its subsidiaries, affiliates or partners without your permission.

As described below in the next section, you can gain access to your personal information and make choices about how you wish to be contacted.

Please be aware that this Privacy Statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to FSD in the context of other, separately operated, FSD products or services.

The Site may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service.

In some services offered by the Site, contact with the customer is an intrinsic part of the service.

You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.

Security of your Personal Information

FSD is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers that are located in controlled facilities and to which we grant only limited access.

Protection of Children’s Personal Information

The Site is a general audience site and does not knowingly collect any personal information from children.

Use of Cookies

Cookies are pieces of information that a web site transfers to an individual’s hard drive for record-keeping purposes so that we may track site and user activity. One of the primary purposes of cookies is as a convenience to save you time. For example, if you personalize a web page, or navigate within a Site, a cookie helps the Site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases Site navigation, and so on.

When you return to the Site, the information you previously provided can be retrieved, so you can easily use the Site’s features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other web sites you visit.

Hyperlinks to other Web Sites

Hyperlinks to third-party web sites from this Site are provided solely as a convenience to you. We have not reviewed these third-party sites and do not control them. FSD does not assume responsibility for any of these sites, their content, or their privacy policies. Spartan Medical does not endorse or make any representations regarding the collection or use of personal information by these third-party sites. If you decide to visit any of the third-party sites linked to this Site, you do so at your own risk.

No Representation or Warranty

Your confidential use of this Site cannot be guaranteed by FSD. FSD shall not be responsible for any harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of this Site or any information you transmitted to this Site.

Contact Information

FSD welcomes your comments and questions regarding this Privacy Statement. If you believe that FSD has not adhered to this Privacy Statement, please contact us and we will use commercially reasonable efforts to promptly determine and remedy the problem. To see the terms and conditions for using our web site, please see FSD’s online Terms of Use.